DTiQ Accelerates Product Innovation and Announces Key Leadership Appointments
BOSTON, August 16, 2022 /PRNewswire/ — DTiQ, a portfolio company of Digital Alpha Advisors and the leading provider of next-generation video intelligence, analytics and management solutions for restaurants and point-of-sale, announces two solutions to help customers to optimize their income and retain their customers.
DTiQ enhances its customers’ ability to influence operational excellence by adding new solutions such as Speed of Service and Multi-Lane Drive-Thru (MLDT).
Speed of service solution
Our speed of service solution provides real-time alerts and historical trend reports. These help your team identify which KPIs are being met and which are not. Using the latest advancements in artificial intelligence and computer vision technology, we can continue to improve our solution to help you maximize your revenue and customer satisfaction.
Multi-Lane Drive (MLDT)
To help ensure order accuracy, DTiQ offers an MLDT solution. It offers operators an intuitive way to confirm the accuracy of commands. DTiQ’s solution integrates point-of-sale day-of-sale, computer vision and artificial intelligence to match orders to vehicles. With MLDT, you’ll be able to increase order accuracy, improve speed of service, and build customer loyalty.
In addition to expanding the capabilities of its solutions, the company has also invested in growing its team and strategically hiring top talent to ensure customers have the best protection for their assets. These include:
- Steve Habermas – Director of Products and Technology
- Michael Grimes – Vice President, Marketing
- Ted Dolan– VP, Strategy and Corporate Development
- Ryan Plescia – Vice President, Product Marketing
- Matt Dollard – Vice President, Sales Operations
- Morris Porter – Vice President, Corporate Sales
- Tim Pinceli – Vice President, Distribution Partnerships and Strategic Alliances
Finally, the company announced that Mike Coffey moves away from the daily CEO of DTiQ. Coffey has been CEO since January 2018 and guided the organization through a period of incredible transformation, including a global pandemic. He leaves to begin the next exciting chapter of his career. Marc Litzwho has held the position of Chief Financial Officer of DTiQ since May 2018assumed the role of interim CEO.
“Mike’s passion for this business has led us to where we are now. It’s definitely been a bittersweet time, but we wish Mike every success as he embarks on a new journey,” Litz said. .
“Marc has been with DTiQ for as long as I have and is very well prepared for this role. He knows each of you, our customers, our lenders, our shareholders, and that will serve you all.” Mike Coffey said.
Litz said that during the transition, DTiQ will remain committed to its employees and customers, and create products that improve customer safety and protection. These values have been the cornerstone of the business and will continue to move forward.
“I am proud to lead such a solid company with an experienced and dedicated team. We are committed to our customers, partners and employees and will continue to provide the highest standards of service, support and technology,” said Litz.
Rick Shrotrifounder and managing partner of Digital Alpha, adds: “We would like to thank Mike Coffey for his leadership. We are excited about the strategy, the solutions and the awesome people that make up the company. Marc Litz has also been integral to the success of DTIQ and we are delighted to partner with him as CEO. »
We offer state-of-the-art video surveillance to enhance loss prevention efforts for restaurants and retail outlets. With over 20 years of experience, we’ve managed to improve more than eight million customer experiences a day, while protecting trillions of dollars in assets. We work with over 45,000 companies including Adidas, Burger King, Dairy Queen, Golf Town, Hard Rock Café, KFC, McDonald’s, Pandora, Subway, Swarovski. Taco Bell, US Polo, Vineyard Vines and Yankee Candle. For more information, visit www.dtiq.com
About Digital Alpha
Digital Alpha Advisors, LLC is an investment firm focused on the digital infrastructure and services required by the digital economy with total assets under management of over $1.5 billion. The company has a strategic collaboration agreement with Cisco Systems, Inc. Under this agreement, Digital Alpha has privileged access to Cisco’s pipeline of business opportunities requiring equity financing. In addition, Digital Alpha has cultivated strategic partnerships with other Silicon Valley technology leaders, with whom it has already entered into agreements. Digital Alpha believes it is the first company to focus on private equity investments in the significant growth opportunities needed to support the digital economy, including smart cities, next-generation broadband networks and data management and business communication solutions. Digital Alpha was founded in 2017 by Rick Shrotriformer head of the Global Infrastructure Funds (GIF) team at Cisco, and closed its last fund – Digital Alpha Fund II, LP – in early 2021. For more information, please visit www.digitalalpha.net.